Privacy Policy

Effective Date: 02 -26 -2026

American Gold Group Services, LLC (“American Gold Group Services,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or communicating with us.

This Privacy Policy explains how information is collected, used, stored, and protected when you access our website or request information regarding our products or services.

1. Information We Collect

We may collect personal information voluntarily provided by you, including:

Name
Telephone number
Email address
Mailing address
Information related to transaction or retirement account inquiries
Information submitted through website forms, phone calls, emails, or other communications

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type and device information
Pages viewed and time spent on pages
Referral sources
Website interaction data

2. How We Use Your Information

Information collected may be used to:

Respond to inquiries or requests for information
Provide information regarding precious metals products or services
Facilitate or coordinate transactions requested by you
Communicate regarding purchases, sales, or account-related inquiries
Improve website functionality and user experience
Maintain website security and prevent fraud
Comply with legal and regulatory obligations

Submission of personal information does not obligate you to complete a transaction with American Gold Group.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance website performance, analyze traffic, and improve user experience.

Cookies are small data files stored on your device that allow websites to recognize returning users and remember preferences.

Cookies used on this website may include:

Essential cookies, required for website functionality
Analytics cookies, used to measure website performance and visitor interaction
Marketing or advertising cookies, used to improve advertising relevance where permitted

Upon visiting our website, users are presented with a cookie consent banner allowing them to:

Accept all cookies
Reject non-essential cookies
Manage cookie preferences

Non-essential cookies are used only where permitted by user consent. Users may also modify cookie preferences through browser settings at any time.

4. Advertising and Analytics Services

We may use third-party analytics and advertising tools, including services such as Google Analytics or similar technologies, to understand website usage and improve advertising performance.

These services may collect anonymized or aggregated information regarding website interaction. Data collection through such technologies is subject to user cookie consent preferences.

American Gold Group does not control third-party tracking technologies and encourages users to review applicable third-party privacy policies.

5. Sharing of Information

American Gold Group Services does not sell personal financial information.

Personal information may be shared only when necessary to:

Respond to your request or inquiry
Facilitate transactions authorized by you
Coordinate with independent IRA custodians, administrators, storage facilities, or service providers involved in requested transactions
Comply with legal obligations or lawful requests

All third-party providers operate independently and maintain their own privacy practices.

6. Communications Consent

By submitting information through this website, you consent to being contacted by American Gold Group via:

telephone
email
text message
or other communication methods

regarding your inquiry or requested services.

You may opt out of communications at any time by following unsubscribe instructions or contacting us directly.

7. Data Security

American Gold Group Services implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

Personal information may be retained for as long as reasonably necessary to:

fulfill business purposes,
comply with legal obligations,
resolve disputes,
or enforce agreements.

9. California Privacy Rights (CCPA / CPRA)

California residents may have the right to:

Request access to personal information collected about them
Request correction or deletion of personal information
Request information regarding data usage practices
Limit certain data sharing practices

Requests may be submitted using the contact information below. American Gold Group will not discriminate against individuals who exercise privacy rights.

10. Children’s Privacy

This website is not intended for individuals under the age of 18. American Gold Group does not knowingly collect personal information from minors.

11. External Links

This website may contain links to third-party websites. American Gold Group is not responsible for the privacy practices or content of external websites.

12. Updates to This Privacy Policy

American Gold Group reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

American Gold Group Services, LLC

2447 Pacific Coast Hwy, Suite 200, Hermosa Beach, CA 90254

services@americangoldgroup.com

(888) 557-5191